Sometimes we put a temporary freeze on accounts when we notice suspicious activity. Any transaction that doesn’t match your usual transaction pattern can be flagged as suspicious activity.
Usually we send an email with specific instructions on how to unfreeze your account.
When we temporarily block your account it is to ensure that no fraudulent activity is being done on your account, and your money is safe and secure.
If you notice something suspicious or think you might have been the victim of fraud, please get in touch with our customer service team as soon as possible.
Comments
19 comments
Why I no hav access to my account again
What do I do to unfreeze my account
I can't withdraw money what happened now
Because I don't understand
Haaaaa,why now
Why i can't add my bank account
Please i can't login why
Please attend to me urgently oooo my login to my application is freeze ooooo I need u people to open it ooooo I can login to my account ooooo
I can't login my account again
Please I am unable to access my account.
I need my account to be unfrozen
07044905192
Please this is my number I can't login my account says contact customer support
I can’t login to my account I need my money please help
Pls I need help! I can not have access to account since three days ago. I was told my account is temporarily frozen. What can I do?
I can't found my account anymore is showing me account frozen how am I going too unfreeze it please
Please I can’t login to my account and i need my money saved inside it going to two weeks now I need my account to be unfreeze today
Here’s my number 08084218389
Hello good Afternoon I thought you will have unfreeze my account now it already been a year and also why I sent 12,000 to my account and the money was not inflexible to my account balance and this was the right Adebayo lukman oladimeji so please your attention is very important to reply my email address olarichie224@gmail.com...
You ask me to provide my necessary information which I did but you're saying my bvn wasn't corrected but that was the only bvn have been using for my others account so your attention is needed to my reply..
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