I Forgot My Pin

If you're having issues logging into your Umba account because you forgot your PIN, or you're worried someone else might know your PIN, you can change it directly on the app. 

1. Click on "Forgot your pin?"
2. Tap "OK" to log out
3. When you log back in you will be redirected to your home page
4. Re-enter the phone number linked to your account 
5. You will get an OTP to your registered number
6. Enter a new PIN

That’s it! Your PIN has been reset.